Do you need help with a product or service from Petrel Data Systems? If so, check out our user guides, tutorials, and FAQ.
General Help
| Help Topic | Info/Link |
|---|---|
| Download Link & Unlock Code Request | Use this link to request a new download link for your app or unlock code: Click here to request download link or unlock code |
| Quick Start Guide | Instructions on setting up the bare basics to start logging right away Quick Start Guide (non-RaceCapture) Quick Start – RaceCapture |
| Current Version Issues/Workarounds | Current Version/Known Issues/Workarounds |
| Installation Guide Check this page for various ways to complete your installation |
Software Installation Guide |
| Data Rention and Removal | Licensing our software requires that we store user names and email addresses on our servers. You can request that this data be permanently removed. |
Camera & Video Support
| Help Topic | Info |
|---|---|
| Connecting GoPro Cameras | Wifi – GoPro 5 and lower Bluetooth – GoPro 6 and higher |
| Locating Exported Videos | Videos – Where can I find my exported videos? |
User Guides and Tutorials
For help installing SoloStorm and CircuitStorm, please the Software Installation Guide.
For help configuring or using your SoloStorm data logger, please see the SoloStorm + CircuitStorm User Guide.
For help sharing logs and videos, please see the Petrel Cloud page as well as the SoloStorm + CircuitStorm User Guide.
FAQs and Articles
For answers to frequently asked questions, please read our FAQ.
To learn more about which GPS/GNSS receiver or logger is right for you, please read about GPS for Motorsports.
Email Support
Didn’t find what you need? Feel free to contact us for help via email.